Do SMEs Still Need IT Departments? is available on Nimbus CS
In the early days of computers, the IT department was revered. Many companies hired their own IT expert whose entire job it was to ensure that the network operated as desired. Few people understood programming or networking and most did not want to even try putting a computer together, so the IT guy was vital. These days, most computers arrive ready to use, the software comes with built-in wizards that offer simple and fool-proof options so you can tailor your computer system to suit your needs. So, is it necessary to have an IT department anymore? The answer to that is both yes and no. No, you do not need to pay an entire salary to one person to make sure that your computer systems are up-to-date and backed up properly. But, yes, you do still need to make sure that processes like back-ups, software updates, and hardware renewals are done on a regular basis. This work can feasibly be done by other people in the office, but it must be pointed out that this takes them away from their real work, and can sometimes go wrong when warning signs are missed because of their inexperience. Belfast, at present, is enjoying something of a boom, with companies opening up or moving to Northern Ireland from both mainland UK and Europe, missing sales or losing opportunities because your IT support or computer security is not up to standard can be devastating to a growing business. So, what is the solution?

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